Zoom offers communications software that combines video conferencing, online meetings, chat, and mobile collaboration.
With the Zenduty integration, you will be able to create meetings links for the incidents that were created. Allowing for easy triaging of the incident on the fly.
To add a new Zoom integration, go to “Teams” on Zenduty and click on the “Manage” button corresponding to the team you want to add the integration to.
Next, go to “Services” and click on the “Manage” button corresponding to the relevant Service.
Go to “Outgoing Integrations” and then “Add New Outgoing Integration”. Give it a name and select the application “Zoom Meetings” from the dropdown menu.
Go to “Configure” under your Outgoing Integrations.
Insert the Email to which your Zoom Account is linked to (For verification Purposes)
Next, Click “Integrate Zoom” to proceed with OAuth integration.
Log in to your Zoom account.
Click on Authorize App to allow for Zoom to be integrated. You will be redirected back to Zenduty.
Zoom is now integrated.
Looking for a way to get real-time alerts from Zoom Integration, setup a solid incident escalation and incident response pipeline and minimize response and resolution times for Zoom Integration incidents?