Uptime provides uptime monitoring for websites and servers.

What can Zenduty do for Uptime users?

With Uptime’s Integration, Zenduty sends new Uptime alerts to the right team and notifies them based on on-call schedules via email, text messages (SMS), phone calls(Voice), Slack, Microsoft Teams and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed. Zenduty provides your NOC, SRE and application engineers with detailed context around the Uptime alert along with playbooks and a complete incident command framework to triage, remediate and resolve incidents with speed.

Whenever Uptime detects that a website/service is down, it triggers an alert in Zenduty. Zenduty will then create an incident. When that website/service goes back up, Zenduty will auto-resolve the incident.

You can also use Alert Rules to custom route specific Uptime alerts to specific users, teams or escalation policies, write suppression rules, auto add notes, responders and incident tasks.

To integrate Uptime with Zenduty, complete the following steps:

In Zenduty:

  1. To add a new Uptime integration, go to “Teams” on Zenduty and click on the “Manage” button corresponding to the team you want to add the integration to.

  2. Next, go to “Services” and click on the “Manage” button corresponding to the relevant Service.

  3. Go to “Integrations” and then “Add New Integration”. Give it a name and select the application “Uptime” from the dropdown menu.

  4. Go to “Configure” under your integrations and copy the webhooks URL generated.

In Uptime:

  1. Log in to Uptime, and click on the “Drawer” navigation icon located at the top right corner of the screen.

  2. Go to “Notifications” and select “Integrations”.

  3. Click on the “New Profile” button. From the “Provider Type” dropdown menu, select the “Custom URL Postback (Webhook)” option.

  4. Fill in the name as “Zenduty”, or any other easy to remember name, and paste the webhooks url you copied earlier in the “URL” field.

  5. Save to finish creating the webhook.

  6. To set up an endpoint to monitor, go to “Monitoring”->”Checks”.

  7. Click the “Add New” button, and fill out the form as shown below:

  8. Click save to allow Zenduty to notify you of the alerts.

Respond to Uptime Integration alerts faster

Looking for a better way to get real-time alerts from Uptime Integration, setup a solid incident escalation and incident response pipeline and minimize response and resolution times for Uptime Integration incidents?

Signup for a free trial

Copyright © 2023 Zenduty