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The Slack Outgoing webhook integration lets you create incidents whenever a message enters a Slack channel, either by a user or a bot. To integrate Slack Webhook Outgoing with Zenduty, complete the following steps:

In Zenduty:

  1. To add a new Slack Webhook Outgoing integration, go to “Teams” on Zenduty and click on the “Manage” button corresponding to the team you want to add the integration to.

  2. Next, go to “Services” and click on the “Manage” button corresponding to the relevant Service.

  3. Go to “Integrations” and then “Add New Integration”. Give it a name and select the application “Slack Webhook Outgoing” from the dropdown menu.

  4. Go to “Configure” under your integrations and copy the webhooks API Webhook generated.

  5. Go to your Team Slack and click on Apps. Search for Outgoing Webhook. Go to the Outgoing Webhook configuration page.

  6. Select a channel or Trigger words for which you want to create an incident.

  7. In the URLs section, paste the URL copied in step 4.

  8. Click on Save Settings.

Slack outgoing integrations is now setup with Zenduty.


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