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Raygun gives you a window into how users are really experiencing your software applications. Detect, diagnose and resolve issues that are affecting end users with greater speed and accuracy.

What can Zenduty do for Raygun users?

With Raygun’s Integration, Zenduty sends new Raygun alerts to the right team and notifies them based on on-call schedules via email, text messages (SMS), phone calls(Voice), Slack, Microsoft Teams and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed. Zenduty provides your NOC, SRE and application engineers with detailed context around the Raygun alert along with playbooks and a complete incident command framework to triage, remediate and resolve incidents with speed.

You can also use Alert Rules to custom route specific Raygun alerts to specific users, teams or escalation policies, write suppression rules, auto add notes, responders and incident tasks.

To integrate Raygun with Zenduty, complete the following steps:

In Zenduty:

  1. To add a new Raygun integration, go to “Teams” on Zenduty and click on the “Manage” button corresponding to the team you want to add the integration to.

  2. Next, go to “Services” and click on the “Manage” button corresponding to the relevant Service.

  3. Go to “Integrations” and then “Add New Integration”. Give it a name and select the application “Raygun” from the dropdown menu.

  4. Go to “Configure” under your integrations and copy the webhooks URL generated.

In Raygun:

  1. Sign in to Raygun, and go to Integrations-> Webhooks

  1. On the “Webhooks Integrations” page, click on the “Setup” tab and aste the url you copied earlier. Make sure to check the “Enabled” box and save changes.

  1. Navigate to the “Setup” page and follow the instructions to set up “Real Time User Monitoring” and or “Crash Reporing”. As an example, we have set up Crash Reporting.

  1. Raygun is now integrated and corresponding alerts will be sent as Zenduty incidents.

Respond to Raygun Integration alerts faster

Looking for a way to get real-time alerts from Raygun Integration, setup a solid incident escalation and incident response pipeline and minimize response and resolution times for Raygun Integration incidents?

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