NS1 helps you to optimize network resource management, network services automation, application delivery, and intelligent application traffic steering with Traffic Intelligence and Automation portfolio.

What can Zenduty do for NS1 users?

With NS1’s Integration, Zenduty sends new NS1 alerts to the right team and notifies them based on on-call schedules via email, text messages (SMS), phone calls(Voice), Slack, Microsoft Teams and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed. Zenduty provides your NOC, SRE and application engineers with detailed context around the NS1 alert along with playbooks and a complete incident command framework to triage, remediate and resolve incidents with speed.

You can also use Alert Rules to custom route specific NS1 alerts to specific users, teams or escalation policies, write suppression rules, auto add notes, responders and incident tasks.

To integrate NS1 with Zenduty, complete the following steps:

In Zenduty:

  1. To add a new NS1 integration, go to “Teams” on Zenduty and click on the “Manage” button corresponding to the team you want to add the integration to.
  2. Next, go to “Services” and click on the “Manage” button corresponding to the relevant Service.
  3. Go to “Integrations” and then “Add New Integration”. Give it a name and select the application “NS1” from the dropdown menu.
  4. Go to “Configure” under your integrations and copy the webhooks URL generated.

In NS1:

  1. Sign in NS1.

  2. Go to Monitors > Notifier Lists. Create a new notifier list or edit existing monitors.

  3. In Notifier List click on “Add a new notifier”. Select Webhook as Notifier Type and Paste the webhook URL which copied from Zenduty. Add webhook notifier to notifier lists.

  4. Go to Monitors. Create new Monitor or open existing monitor. Go to Notifications. In Notification settings select the Notifire List in which you have created Webhook notifier in previous step. Keep “Notifiy failback” selected to auto resolve incident.

  5. NS1 is now integrated with Zenduty. Zenduty will create an incident for each time when Monitor state changes from “Up” to “Down” and auto-resolve the incident when state changes from “Down” to “Up”.

Respond to NS1 Integration alerts faster

Looking for a better way to get real-time alerts from NS1 Integration, setup a solid incident escalation and incident response pipeline and minimize response and resolution times for NS1 Integration incidents?

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