Introduction to Zenduty

Zenduty is an incident management platform that gives you greater control and automation over the incident management lifecycle.

Zenduty centralizes alerts, notifies the right people reliably, and enables them to collaborate and take rapid action. Throughout the entire incident lifecycle, Zenduty tracks all activity and provides actionable insights to improve productivity and drive continuous operational efficiencies.

Table of contents

• Zenduty Teams
• Team Members, Roles and Permissions
• Contact Methods and Notification Policies
• White-listing for DND
• Transferring Account Ownership
• Countries Supported for Phone and SMS
• Overriding DND Settings on Android